- info@myglp1store.com
- +1 (904) 942-2327
- 6953 Powers avenue suite 19 Jacksonville Fl 32217
Need Any Help?
+1 (904) 942-2327
+1 (904) 942-2327
Due to the sensitive nature of research peptides and GLP-1 related products, we do not accept returns, exchanges, or refunds once an order has been shipped. This policy is in place to protect product integrity, quality, and customer safety.
Your satisfaction and safety are extremely important to us. If you receive an item that is damaged, defective, or incorrect, please contact us within 48 hours of delivery. We may request photos and order details to properly investigate the issue.
If an error is confirmed, we will make every reasonable effort to resolve the situation promptly. This may include sending a replacement product or offering an appropriate resolution at our discretion.
If your order is lost in transit or marked as delivered but not received, please contact us as soon as possible. We will work directly with the shipping carrier to investigate and help ensure a fair outcome.
Because our products require strict handling and storage conditions, we cannot accept returns once they leave our facility. This ensures that every customer receives products that meet our quality and safety standards.
Although returns are not accepted, we are committed to customer happiness and safety. We will make every reasonable effort to address concerns, resolve issues, and ensure a positive experience with our products and services.
If you have any questions or concerns about your order, please contact our support team with your order number and details. We are here to help and will respond as quickly as possible.