Last Updated: May 17, 2026

Refund & Return Policy

This Refund & Return Policy explains how MyGLP1Store handles peptide and research compound orders. Due to the sensitive nature of these products, all sales are final and refunds are not offered.

1. Policy Overview

All peptide and research compound sales on MyGLP1Store are final.

MyGLP1Store does not offer refunds, returns, or exchanges for peptide or research compound orders. Products sold on this website are intended strictly for research, laboratory, analytical, and in vitro use only.

2. Returns and Non-Returnable Items

Peptides and research compounds cannot be returned under any routine circumstances.

The following are not eligible for return, exchange, or refund:

• Peptides and research compounds
• Opened, altered, used, or handled items
• Products affected by improper storage after delivery
• Orders placed incorrectly by the customer
• Requests based on personal preference, change of decision, or misunderstanding of product purpose

Customers are responsible for reviewing all product details, quantities, shipping information, and research-use notices before placing an order.

3. Damaged or Incorrect Orders

If your shipment arrives damaged or contains incorrect items, please notify us within 48 hours of delivery.

To assist with review, please provide:

• Your order reference number
• Clear images of the package label
• Photos showing the outer and inner packaging condition
• Photos of the affected product(s)

Verified damaged or incorrect shipments may be reviewed for replacement, reshipment, or store credit at MyGLP1Store’s sole discretion. Refunds are not provided.

4. Lost Packages and Shipping Delays

If a shipment appears delayed, we will review tracking details and carrier updates before taking further action.

If a package is reasonably confirmed as lost by the carrier, MyGLP1Store may, at its sole discretion, provide a reshipment or store credit.

Shipping delays caused by carriers, weather, customs, incorrect customer-provided addresses, or high shipping volumes do not qualify for refunds.

5. Cancellations and Order Changes

Requests for cancellation or modification must be submitted immediately after placing the order.

Once an order has entered processing, packing, dispatch, or shipping stages, modifications and cancellations are no longer available.

6. Refund Timing

MyGLP1Store does not offer refunds for peptide or research compound orders.

In the rare event that store credit or replacement is approved, the resolution will be handled according to MyGLP1Store’s internal review process.

7. How to Request Support

To submit a shipment-related support request, please include:

• Your full name
• Order number
• Detailed explanation of the issue
• Relevant images, packaging photos, or tracking details

8. Policy Updates

MyGLP1Store reserves the right to update or modify this policy at any time.

Any updates will be reflected on this page with a revised date.